Returns & Refund Policy
Products added in the box are pre-selected and Glitzy Gaze will not be able to replace the products in the event if you don’t like them. There are no returns and no refunds available on the Glitzy Gaze box since these are discovery boxes for you to explore and experience beauty beyond borders. We always welcome you to share your valuable feedback about any of our products through reviews and ratings and you can also email us at: info@glitzygaze.com
Damaged products:
In the case of a product being damaged in transit, we will replace it with another piece, provided the issue is communicated to us backed with genuine image as proof and within 24 hours of delivery of the Glitzy Gaze box. The replacement process would take up to 7 days. After 24 hours glitzygaze.com will not be held responsible for compensation or refund of any damaged product.
One cannot cancel the purchase in the event of damage but the product will be replaced.
Wrong items received:
In case you receive an item that is different from the one you ordered, we will have the incorrect item picked up from your shipping address. We will also ship the right item to you at the earliest.
Cancellations after Shipping:
Cancellation of product: No cancellations accepted after shipping.
Cancellation of Glitzy Gaze box: No cancellations accepted for 1 month.
For cancelling 2nd & 3rd month subscription one must cancel within 12 hours of booking. The charges of Cancellation would be Rs. 150.
Shipping:
The orders will be delivered within 7 working days from the date of dispatch. Orders received on Saturday, Sunday or during Holidays are delivered with a delay of 2 more days.
If a non-delivery or late delivery occurs due to a mistake by the Customer and the ordered comes back to the warehouse, any extra cost spent by Glitzygaze.com for re-delivery shall be claimed from the customer.
Glitzygaze.com holds complete right to cancel the order in case of no response from the customer either in person or e-mail or phone. For any courier charges incurred, in the process of trying to deliver the product and it returns to warehouse due to non-availability of customer, shall be claimed from the customer.
Refund policy:
For products ordered through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid within 15 working days from the date of products received by Glitzygaze.com from you.